This is a secured section exclusively for Sundyne customers. Start your customized experience today.
|Already a registered member, welcome back!|
|Register now to access important documents, perform serial number searches, download Technical Data Packages, installation & operation manuals, technical brochures and request access to the SundQUEST pump configuration tool.|
We will notify you by e-mail with your new login credentials once your registration has been approved and your account is set up.
Frequently Asked Questions:
Before you contact Dimension Data for registration help, please review the following Frequently Asked Questions:
Q. When I register, the form asks me if I'm an Employee, Customer, or Channel Partner. Which do I select?
A. The following definitions apply to www.sundyne.com portal registration:
Employee--for direct Sundyne Employees only with a sundyne.com email
Customer--any engineering company, processor, end user, or OEM that purchase products or services from Sundyne Corporation. This does not include authorized factory representatives or distributors handling the Sundyne product line.
Channel Partner--any company officially authorized to sell products and/or services on behalf of
Sundyne. This includes all contracted Authorized Service Centers, Sales Representatives and Distributors.
Q. I just registered with www.sundyne.com and I can log into the customer (or partner) portal with no problem. However, when I try to log into SundQUEST it says my company is not recognized. What's wrong?
A. The login and password for the www.sundyne.com portal accounts are different. A separate request to set up and authorize your account for SundQUEST access must be made AFTER your initial login to www.sundyne.com. Here is the proper procedure to follow:
1. Go to www.sundyne.com and click on the "Customer" portal access at the top center of the home page.
2. Click on the orange "Log-In" button and enter your login id (your email) and the password provided.
3. Once you are inside the Customer Portal please click on the "SundQUEST" tab located directly under the Sundyne Logo in the upper left portion of the page. Click here for the direct link to SundQUEST.
4. Click on the Orange "Password" button and completely fill out the form before hitting the submit button. Please allow 24 business hours for us to process your account for full rights and entitlements to SundQUEST.
Q. Can I request access to SundQUEST without having an account set up with
A. No. To ensure we are providing you with the relevant services for SundQUEST, you must first register with www.sundyne.com. Please go here to register with www.sundyne.com. Completely fill out the form and submit your web registration request. Once you are approved, log into the Customer Portal (top center of home page) and then you may request that your account be granted access to SundQUEST here.
Q. I'm already registered with www.sundyne.com, but when I try to login I receive a
"Authentication Failed" notification.
A. If it has been long time since you last logged on to the Partner site, you
will need to get your password reset. Please contact Dimension Data at...
US Toll Free: 1-855-304-4100
Outside of the United States: +1 704-973-2040
Still have questions or need help?
Please call Sundyne Marketing/Hawk3i at +1 303-432-7700, or